Privacy Policy

Last updated: October 8, 2026

At CADBrix ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our software products and services, including Production-Tracker, DealerSync, VisiTrack, and Payroll & Attendance (collectively, the "Services").

1. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our Services:

Personal Information:

• Name, email address, phone number, and company/organization name
• Billing information and payment details (processed securely through third-party payment processors)
• Login credentials (username and encrypted password)
• Business-related data you enter into our platforms (orders, inventory, vehicle records, dealer information, employee profiles, and attendance records)

Automatically Collected Information:

• Device information (device type, operating system, app version)
• Usage data (features used, access times, session duration)
• Log data (IP address, browser type, error logs)
• Location data (only when explicitly permitted by you for location-based features)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information including invoices and receipts
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our Terms of Service

3. Data Storage and Security

Your data is stored on secure cloud servers hosted on dedicated virtual machines. We implement industry-standard security measures including:

• End-to-end encryption for data transmission (SSL/TLS)
• Encrypted password storage using bcrypt hashing
• Role-based access control (RBAC) limiting data access to authorized users
• Automatic session timeout after 15 minutes of inactivity
• Regular security audits and vulnerability assessments
• Automated daily backups with encrypted offsite storage

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Services (e.g., payment processors, cloud hosting providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• With Your Consent: When you have given us explicit permission to share your information

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon account termination, your data will be securely deleted within 90 days unless retention is required by law.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal requirements)
• Object to or restrict processing of your personal data
• Request data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time where we rely on consent for processing

7. Cookies and Tracking

Our web applications may use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platforms.

9. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +91 99229 53717
• Address: Pune, Maharashtra, India